With any technology implementation, there will usually be a need for support from your provider, in order to help your organization maintain system functionality, maximize uptime and obtain the most benefit from the various features of the solution. When you do need support, it is typically, for 1 of 3 primary areas – hardware failures,
Author: Brad Winne
Brad Winne is the Senior Director of Support Services for PAR. Brad has worked with PAR for nearly 34 years where he has held various roles in Service and Support Management. In Brads current role, he manages the Helpdesk where customers can call for support 24/7, 365 days of the year. Outside of work, Brad enjoys trout fishing in the beautiful Colorado back country.