Author: Michael Beck

Mr. Beck has over 20 years of hospitality operations, sales, and leadership experience. Prior to this promotion, Mr. Beck enjoyed a successful tenure of over four years as Restaurant Magic’s Director of Major Accounts. His career has also included roles of progressive leadership at Xpient Solutions as Vice President of Sales and Altametrics Enterprise Management Solutions as a Relationship Manager. Mr. Beck graduated from University of Maryland with a Bachelor’s Degree in Communications, holds an Associate’s Degree in Culinary Arts from Western Culinary Institute, and is a military veteran having proudly served in the United States Army.

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2019 Restaurant Technology Trends

Labor retention continues to be a significant challenge in the food service industry. Restaurants experience annual turnover rates that are greater than any other sector, sometimes exceeding 70%!  When the employee turnover rate is high, the costs of hiring and training new employees can really cut into potential profits. With increases in costs, labor competition,

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