Delivery is currently one of the hottest topics in the restaurant industry; a feature that was once an optional way to receive your pizza has manifested rapidly alongside the cultural shift that now centers around the overzealous consumer need for convenience. Our current generation expects to enjoy their cuisine whenever and wherever their heart’s desire,
It seems that just about every aspect of the food retailer’s universe has been evolving rapidly, most noticeably the guest experience and the impact that has on front-of-the-house technology. Smartphone usage by guests has been matched by advances in Cloud POS software as transformation finds its way to every order counter and steam table in
Why do you need a loyalty program? Two reasons: It’s cheaper to retain customers than to create new ones. Repeat customers spend 67% more on average than new customers. You need a way to incentivize customers to return, and a loyalty program is crucial to this. Here are some questions to ask yourself when creating
The restaurant technology ecosystem, otherwise known as the restaurant technology stack, is an ever-growing landscape. Ten years ago, that stack traditionally consisted of the Point of Sale Software, a back-office solution (BOS) and maybe a labor scheduling tool. This stack was typically seen in the most sophisticated brands, where many others simply had the