As we show in our map of how the coronavirus is affecting each state, 38% of the United States is currently experiencing dine-in restaurant closures. This means that food delivery is one of the only options left for many hungry consumers right now. Even before the coronavirus, delivery was identified as one of the top
Our 2020 Restaurant Trends Report covers eleven of the most important restaurant industry trends this year, showing the major impact technology will have on owners and operators as they try to engage consumers in different ways. Below, we briefly cover two sections from the trends report that will affect full service restaurants the most: Digital
Off-premises ordering totaled $209 billion in 2019 according to some estimates, and the majority, 59.3%, still involved takeout for pickup. With the rise of third-party delivery platforms, more full service restaurants (FSRs) are relying on delivery to grow their sales. Looking at Figure 1 below, third-party delivery has a lot of room left to grow,