The restaurant technology ecosystem, otherwise known as the restaurant technology stack, is an ever-growing landscape. Ten years ago, that stack traditionally consisted of the Point of Sale Software, a back-office solution (BOS) and maybe a labor scheduling tool. This stack was typically seen in the most sophisticated brands, where many others simply had the
If you’re a restaurant owner, you’ve probably heard of the kitchen display system. But what is it, and how could it improve your restaurant? The kitchen display system (also called the kitchen video system) is a digital alternative to kitchen printers and paper tickets that connects to your restaurant’s POS software. Essentially, it acts as a communication link between the front
The restaurant industry is booming. Eateries of all types are popping up left and right daily. So how are restaurants classifying themselves these days? What distinguishes one restaurant concept from another? QSR Quick Service Restaurant (QSR) is the official restaurant terminology for a “fast food” establishment, with well-known names such as Subway, McDonald’s, Burger King,
If you’re anything like me, you’ve probably received a message or promotional ad from a company you’re familiar with simply by being in its vicinity. You probably thought something along the lines of, “How do they know I’m here or nearby?” Well, if you must know, this is a marketing tactic known as ‘Geofencing.’ But what is
The commonality of security breaches in technology today require restaurants to invest in a way to keep customer date safe. Setting up your customer database in the cloud is an investment and one that is extremely beneficial in our culture today. Avenues such as downloadable POS reports, pen and pad sign-up forms for promotions, or loyalty punch cards are
So what’s the answer? It starts with finding a reputable provider who has the knowledge and will not try and oversell you on what you need. In the first article in this series, “Choosing the Right POS Terminal,” I introduced several factors to take into consideration when looking to select a POS Terminal. Let’s consider a few more things. The
Mobility First is about ensuring every new app or service we build and every major change we make in PixelPoint® incorporates the mobile device user experience. For the past 18 months, the PAR PixelPoint® product team has focused on two core initiatives that must be considered for everything we build. They are “Mobility First” and “Cloud First.” Firstly, I will focus on
Over this series of articles, I will seek to expand on these topics in further detail and help explain and suggest what to look for when choosing the right POS terminal as well as point out some pitfalls. Whether you are opening a brand new site or upgrading an existing one, choosing the right restaurant
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