Digital Ordering FAQ

The restaurant industry has been deeply affected by the coronavirus pandemic. Stay informed on the industry’s most frequently asked questions on how to stay afloat by integrating digital ordering, updated government policies and what they mean to you, and more.

What is digital ordering?

Digital ordering in restaurants is the technology that allows order placement, order fulfillment and payments without a customer needing to walk into a restaurant.

In light of COVID-19, digital ordering is particularly recommended to ensure contactless ordering and payments. Keeping the transfer of germs and bacteria to a minimum.

How does digital ordering work?

Brink POS + Online Ordering + QR Codes to turn any restaurant operation into a Virtual Kiosk, Virtual Drive-Thru and/or Online Ordering.

A QR code has the location information embedded in it and can be printed and placed around the outside of the restaurant for customers to order, pay and have food delivered out to them.

Is digital ordering easy to implement?

PAR can help get your restaurant ready with contactless ordering, payments, and serving in 24-28 hours.

I've seen PAR now offers a digital ordering system. What is PARk it™?

PARk it™ is a combination of Brink POS + Online Ordering + QR Codes that turns any restaurant operation into a Virtual Kiosk, Virtual Drive-Thru and/or Online Ordering operation.

  • The QR Code has the restaurant’s location information embedded in it and can be printed and placed around the outside of the restaurant for customers to order, pay, and have food delivered out to them.

Do I need to close my restaurant if it isn’t equipped to handle digital ordering?

No way! Technology is pretty cool stuff – and it’s on your side! The PAR team got together with some of our partners and developed a program to get your restaurant up-and-running digitally in a few days (24-48 hours). This solution offers conveniences like:

Can I use PARk it™ if I'm not a current PAR Tech customer?

Yes! We’re busy implementing the technology to keep the restaurant busier. This solution is available to both PAR customers, and we welcome interested person’s to the PAR Family.

Does PAR Tech's solution integrate with more software?

Staying true to PAR’s open platform promise, Ready, Stripe, and Omnovire all integrate with PAR Brink’s digital ordering solution.