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Mitigate Hardware Headaches with Full Service Point of Sale Support.

PAR goes beyond the terminal with nationwide hardware field services, responsive support solutions and expert technicians who show up when and where you need them.

Whether it’s repair, replacement or on-site troubleshooting, we’ll rapidly get your issue resolved while keeping your operations up and running.

Limited Time Offer: New service contracts can get 3 free months of Advance Exchange!*

Right now, you can secure 3 months of Advance Exchange free when you sign a 12-month AE contract! That’s 12 months of protection for the price of 9.

*Offer expires March 31, 2026. For new customers only.

Ready to Service Your Existing Hardware?

Fill out the form to connect with PAR’s POS service team and discover the benefits of true full-lifecycle hardware support.

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POS Hardware Support That Works as Hard as You Do

From a single-site café to a national restaurant chain, PAR Hardware Services scale to support the real-world challenges of modern hospitality operations. Our services keep your equipment healthy, your guests happy and your team focused on the frontline.

Say goodbye to support tickets and vendor runarounds and say hello to on-demand services for whatever your hardware needs:

Advance Exchange Services

Need a fix now? PAR ships same-day, overnight replacements for your in-warranty or covered POS equipment. Avoid downtime with fast, no-hassle replacement shipments and simple install instructions that get your restaurant back online.

Repair Services

Repairs you can count on, no matter your warranty status. Whether your hardware is in or out of warranty, PAR delivers fast, expert-driven fixes with an average 10–14 day turnaround and 90-day guarantee. Every repair is backed by our in-house tech pros who know your system inside and out.

Drive-Thru Repair Services

Drive-thru down? We’ve got it covered. From headsets and base stations to batteries and timers, PAR repairs every critical drive-thru component fast. Our specialized support keeps lines moving, guests happy and QSR teams firing on all cylinders.

Field Services

Real support right where you need it. PAR’s nationwide field team is strategically placed across the country to respond fast, build lasting relationships and take ownership of every issue, so nothing gets dropped and your operation never skips a beat.

Key Services

One Vendor. Full Coverage.

PAR doesn’t disappear after deployment. Our hardware support services reduce finger-pointing and fix problems faster because we are the partner that stays in the picture from the moment you open the box to every moment after. Want more details on PAR services?

Tiffany Disher, General Manager, MENU North America

Tiffany Disher

General Manager, MENU North America

Tiffany Disher, General Manager, MENU North America, an omni-channel ordering solution to futureproof restaurant’s growing digital sales needs. Before taking on this new role in January 2023, she was an integral part of Punchh’s growth story. She has advised hundreds of customers over the past eight years on their loyalty strategies both from a base program standpoint as well as ongoing marketing strategies. Before Punchh, Tiffany worked for Schlotzsky’s where she supported the brand marketing team by leading loyalty, eClub, R&D, Franchise advisory council and marketing analytics. Tiffany has her Bachelor’s of Science in Economics from University of Oregon and Master’s in Business with a specialty in Marketing from Baylor University. An avid golfer, hiker and mom of two small children, Tiffany spends her limited free time entering into baking competitions.