Ready for a Better Back-of-House?
Switching back-of-house systems can feel like a massive undertaking. You’re juggling data migration, team training, system integrations, and the fear of disrupting daily operations. It’s no wonder so many brands stick with outdated tools simply because the alternative feels riskier.
But staying put comes at a cost – missed insights, manual workarounds, rising labor and food costs, and disconnected workflows that slow your teams down.
With PAR OPS, you’re not just replacing one system with another – you’re upgrading to a modern, mobile-first platform designed to work the way you do. Our team walks you through every step, from planning and rollout to post-launch optimization, so you can switch with confidence – and start seeing impact fast.
Whether you’re moving off Crunchtime or starting fresh, PAR OPS helps you regain control, improve performance, and future-proof your back-of-house.
Switch with Confidence: Four Reasons Why
Here's why restaurants moving on from Crunchtime are making PAR OPS their new home:
White-Glove Support & Concierge Services
Real-Time Data & Third-Party Delivery Tools
Multi-Concept- Friendly
Unified Mobile Experience
White-Glove Support & Concierge Services
We don’t just offer support – we take the admin work off your plate entirely. Our in-house team of former restaurant operators handles the details, so you don’t have to:
- 97% of support tickets resolved within 2 hours – so issues don’t sit unresolved.
- Concierge Services save ~600 hours/year by handling system admin and maintenance
- Crunchtime provides support, but lacks hands-on admin assistance, offering limited configuration services and resulting in longer rollouts
- What it means for you: A real partnership, not just problem-solving. We take care of the system so you can focus on running your restaurant.
Real-Time Data & Third-Party Delivery Tools
Stop making decisions based on yesterday’s numbers. PAR OPS gives you a real-time view of your operations, with tools that help you act on it, not just report on it:
- In-app Activity Feed and real-time alerts surface key issues as they happen so you can make informed decisions quickly
- PAR OPS™ Recovery and Delivery modules offer proactive insights into first- and third-party delivery operations, finances, and performance to help you recover lost revenue instantly
- Crunchtime relies on scheduled data syncs and lacks tools to manage the third-party delivery channel
- What it means for you: Unlike the industry standard of refreshing data every 15 minutes, PAR OPS allows you to make smarter and faster decisions, powered by real-time visibility and AI-backed forecasting that reduces the risk of human error.
Multi-Concept-Friendly
Whether you’re running multiple brands, locations, or franchise groups, PAR OPS adapts to the way you operate, not the other way around, so you can scale without sacrifice:
- Configurable by brand, store, or franchise group, without the need for duplicated environments
- A unified data warehouse supports digestible, cross-concept reporting
- Crunchtime’s rigid structure makes complex orgs harder to manage and more costly to scale
- What it means for you: Scale without tradeoffs – with flexibility that fits your business model.
Unified Mobile Experience
With one app for everything, PAR OPS reduces training time and eliminates app fatigue, helping your teams move faster from day one:
- Single responsive mobile app for in-store and above-store users, with role-based access
- Faster onboarding and higher adoption across all roles and teams
- Crunchtime spreads features across 6+ apps, creating friction for both IT and operators
- What it means for you: One app, one experience – designed for clarity, not confusion.
From Crunchtime to Control
Hear Firebirds Wood Fired Grill’s experience making the switch from Crunchtime to PAR OPS:
In our search for the right solution, it became clear that PAR OPS offered superior customizability compared to other vendors. While many vendors claim they can meet all needs, not all can deliver. PAR OPS has not only met but exceeded our expectations in this regard, proving its flexibility and effectiveness.
Steven Sturm
Senior Vice President of Food and Beverage
at Firebirds Wood Fired Grill
“We have direct access to real people who are experts with our accounts. If there is ever a problem, we can jump on a call and find a solution immediately. PAR OPS’s teams are excellent and there has not been a single person who is not customer-service focused. They always listen to our questions and then come back with an answer.”
Steven Sturm
Senior Vice President of Food and Beverage
at Firebirds Wood Fired Grill
Which Modules Are Right for Your Brand?
Inventory module: Food and Inventory Management
Transform your brand with restaurant inventory management that increases margins and reduces waste. PAR OPS™ Inventory module provides a centralized solution to manage inventory, recipes, and food costs across all locations, ensuring consistency and efficiency.
Workforce: Labor Management & Scheduling
Maximize employee productivity, incentivize retention, and lower labor costs with scheduling intelligence. PAR OPS™ Workforce provides restaurant scheduling software that aligns staffing levels with business needs.
Intelligence: Enterprise Reporting & Analytics
Consolidate key performance metrics into a single solution. Unlock automated data aggregation and real-time Activity Feed – your virtual manager that delivers proactive insights and personalized notifications – alerts. PAR OPS™ Intelligence offers a better understanding of brand analytics to drive profitability with precision.
Coach: Daily KPI Dashboard
Easily compare all your metrics and data, including speed of service, customer satisfaction, and camera footage in one easy-to-use dashboard.
Detect: Loss Prevention
Detect theft and other forms of loss with ease and strengthen your business from the inside out – from people to profits. Detect is your new loss prevention wingman.
Recovery: Delivery Loss Recovery
Harness the power of first- and third-party recovery for seamless revenue reclamation and transparent results!
Moving On is Easier (and Cheaper) Than You Think
Making a back-of-house change doesn’t have to be disruptive. With PAR OPS, we help you every step of the way — from buyout to onboarding — so your team can focus on operations, not implementation.
- Contract buyouts
- New Customer Discounts
- Flexible Payment Options and Contracts
- Dedicated Implementation and Support Teams
Make the shift on your terms! - Request a demo Today
Book a personalized demo and discover how PAR OPS™ delivers real-time data, zero-maintenance workflows, and white-glove support – all in one platform.
Explore What’s Possible with PAR OPS
Top 3 PAR OPS Resources:
Case Study:
Pen-and-Paper to PAR: How Firebirds Wood Fired Grill Saved Time, Lowered Food Costs, and Improved Data Accuracy with PAR OPS
Discover how Firebirds Wood Fired Grill – a polished casual dining chain with 62 locations – leverages PAR OPS food & inventory management with enterprise reporting modules to gain more sleep every month, improve their food cost variance, and gain 100% better visibility into operations.
Case Study:
Cousins Subs Save $250,000 in the First Year with PAR OPS
Uncover how Cousins Subs – a family-owned fast-casual sub sandwich shop with nearly 100 locations – improved food costs by 2%, cut labor costs by 1%, and saved roughly $250,000 in one year with PAR OPS.
Buyers Guide:
Restaurant Operations Management Software Must-Haves by Role: From Franchisee to COO
Our Buyers Guide to Restaurant Operations Management Software breaks down everything you need to know to select a system that meets your unique needs, whether you’re overseeing several – or several hundred – locations.
