Report
Drivers of QSR Success in 2026
Why leading restaurant brands are moving away from fragmented tech stacks and choosing fewer, smarter, more resilient platforms to power the next era of growth.
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Get the insights, data, and strategic guidance restaurant leaders need to reduce complexity, strengthen operations, and prepare for what’s next.
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Inside this report, you’ll discover:
- The most common technology failures hurting throughput, staff morale, and guest experience
- How system fragmentation blocks analytics, automation, and AI at scale
- Why resilience and local execution are now non-negotiable
- What executives and operators actually want from their technology platforms in 2026
- The vendor selection criteria high-performing brands are prioritizing now
Based on insights from restaurant leaders across 89 QSR, fast-casual, and full-service brands, this report captures perspectives from both frontline operators and enterprise executives—revealing where their priorities align and where gaps are costing brands the most.
Their most appealing technology trends among executives
AI won’t fix broken foundations. It will amplify them.
Brands that continue stitching together disconnected systems risk more downtime, unreliable data, and stalled innovation. Those that invest in unified, resilient platforms gain clearer visibility, stronger execution, and the ability to deploy AI with confidence.
