PAR's World-Class Point of Sale Services
Our focus is on the Customer Journey, the delivery of quality products, and how our suite of services sets us apart from the rest.
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Onboarding Services
By guiding the customer through both solution design and deployment planning, we are here to help you achieve the maximum value from your investments.
Onboarding
Consisting of Project Management, Professional Services, and Deployment, PAR understands that a thoughtful Onboarding process is the key to providing value to each of our customers.
Our dedicated teams will guide our valued customers through the discovery process, and will serve as a communication link between all parties during the planning, deployment, and training processes. We will monitor all progress and assist in testing the overall solution.
Technical Support Center
1.800.382.6200
Our PAR Help Desk is available 24x7x365 with a highly-experienced team of passionate and specialized professionals to quickly troubleshoot system issues to resolution, including remote diagnostic capabilities.
Managed Services is a subdivision of our Technical Support Center, offering continued optional support throughout the roll-out phase, with hands on training and consulting services.
Customer Success
From initial Onboarding to project completion, Customer Success works with all departments across PAR including development, customer support, marketing, sales, project management, and professional services. Through continuous collaboration with other teams, Customer Success coordinates hand-offs, participates in status meetings, and gathers customer health data. This committed team focuses on measuring progress with our customers’ definition of success in mind.
POS Service Repair
Our Service Repair Department is comprised of our direct Field Services team that is strategically placed throughout the country, and our Advanced Exchange and Depot Repair Center. Each team is highly knowledgeable and devoted to supporting and solving any issues that arise.
Choose from our flexible service plans, and focus on your business while we take care of the technology.
