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Introducing the

Drive-Thru Live Chat Support feature

Customers crave a seamless communication and ordering experience whether they are in-store, online, curbside, or even at the drive-thru. In fact, creating exceptional drive-thru experiences is crucial to QSR operations as they not only facilitate faster ordering and serving times but also drive sales. As important as it is to receive purpose-built drive-thru technology that can be quickly and seamlessly implemented into operations, it is equally as important to ensure you can receive quality support when errors occur to those systems.

We are excited to introduce this new avenue to connect you with our amazing Drive-Thru Support team who are eager to assist with all your Drive-Thru support needs. Try out our new Drive-Thru Live Chat Support feature to:

  • Quickly connect with top-notch customer service agents
  • Decrease downtimes when errors occur to your drive-thru technology
  • Swiftly diagnose problems and receive actionable solutions in real-time

Introducing Talkdesk

Click on the icon in the bottom right corner to get started chatting with one of our Drive-Thru Support agents.

Chat Hours:

Chat hours are available Monday-Friday between 8:00am – 4:30pm EST.

You can still contact our 24-hour Support line at
1-800-328-0033 or emailing drivethrusupport@partech.com.

Tiffany Disher, General Manager, MENU North America

Tiffany Disher

General Manager, MENU North America

Tiffany Disher, General Manager, MENU North America, an omni-channel ordering solution to futureproof restaurant’s growing digital sales needs. Before taking on this new role in January 2023, she was an integral part of Punchh’s growth story. She has advised hundreds of customers over the past eight years on their loyalty strategies both from a base program standpoint as well as ongoing marketing strategies. Before Punchh, Tiffany worked for Schlotzsky’s where she supported the brand marketing team by leading loyalty, eClub, R&D, Franchise advisory council and marketing analytics. Tiffany has her Bachelor’s of Science in Economics from University of Oregon and Master’s in Business with a specialty in Marketing from Baylor University. An avid golfer, hiker and mom of two small children, Tiffany spends her limited free time entering into baking competitions.