Digital Experience

Multiple Digital Channels, One Brand

No matter where your guests choose to engage, you’ll meet them with a connected, consistent, and frictionless experience. PAR™ Digital Experience drives frequency, builds trust, and increases conversion across every channel.

Trusted by the world’s leading brands.

More than 140,000 restaurant locations run on PAR.

PAR Intelligence sits above the entire stack — connecting every product you already run.

Engagement meets operations. Every signal, every touchpoint, every outcome — unified.

PAR Intelligence sits above the entire stack — unifying every signal into action.

Engagement

Pay

Marketing & Offers

Guest Data

Ordering

Operations

Pay

Hardware & Drive-Thru

POS

Back Office

Delivery

One Brand Everywhere

PAR Digital Experience equips you to create connected and user-friendly guest experiences across every digital channel.

Unify your engagement
Combine all tools into one smooth, intuitive UI — with no extra steps or added friction.

Delight your guests
Create intuitive customer journeys that feel smart, personal, and on-brand at every step.

Give guests flexibility
Let them interact how they prefer — whether it’s the web, your app, the wallet, or kiosk.

Optimize brand consistency
Control the visuals, tone, and flow at every touchpoint and across all channels.

The complete toolset for exceptional digital guest engagement.

Smart Passes

Engage guests instantly without downloads and through Apple and Google Wallet passes.

Mobile app

Customize your own branded app that brings your entire digital experience to life.

Loyalty Pay

Guests identify, earn, redeem, and pay in a single action across the counter, kiosk, drive-thru, and phone orders.

Flexible APIs

Developers can easily embed loyalty, offers, and guest data into any digital front end.

Kiosk integration

Extend branded loyalty and ordering into your stores with seamless kiosk functionality.

Mobile Wallets that Increase Signups & Repeat Visits

Mobile wallet loyalty delivers results—like increased pass usage, faster checkout, and higher repeat visit rates—powered by scalable, admin‑led setup with Punchh Wallet’s modular features.

Restaurants are seeing excellent results with the PAR digital engagement platform.

xyz

app downloads in 2025

70%

increase in loyalty signups from Apple Wallet users

2.5X

faster checkout with loyalty and payment in single scan

Same Experience, Every Touchpoint

The top brands trust PAR Digital Experience to drive frequency and increase conversion across every channel. Here’s what some of our customers have to say.

“App-less loyalty has made loyalty effortless for our guests and our team. Guests are returning more often, and redemptions are up. Many guests enjoy using the wallet pass because it’s instant and convenient, while others prefer the app—both work seamlessly together to expand how we reach our guests and drive higher visit frequency and redemptions.”

Rachel McGraw
Loyalty Marketing Coordinator,
Salsarita’s

Find the Right Fit for Your Business Model

PAR elevates efficiency and customer experiences across a variety of restaurant, retail, hospitality, and entertainment venues.

QSR

Equip your QSR with best-in-class, purpose-built PAR hardware and restaurant management software solutions.

Fast Casual

Extend the modern, quality-focused vibe of your locations with PAR’s restaurant hardware and software.

Table Service

Elevate the dining experience by offering more guest convenience and flexibility from the table.

Hospitality

Boost guest satisfaction through streamlined transactions and enhanced speed of service.

Convenience and Fuel Service

Drive meaningful customer experiences through loyalty programs guaranteed to perform.

Cinemas

Unify digital, box-office, and concessions operations for enhanced moviegoing experiences.

Theme Parks

From ticketing and concessions to gift shops, PAR makes payment fast and flexible.

Casinos

Unify restaurant, gaming, and casino management operations for better staff and guest experiences.

PAR Digital Experience Frequently Asked Questions

Do guests need to download an app to participate in our loyalty program?

No. Smart Passes lets guests access loyalty, offers, and payments through Apple or Google Wallet without downloading your app. This is the core of the “appless experience” — guests who won’t download an app can still be enrolled, reachable, and earning.

What does "loyalty and payment in a single scan" mean in practice?

Through Loyalty Pay, a guest can scan once at the counter, kiosk, or drive-thru to identify themselves, earn points, redeem a reward, and pay — all in one step.

Can we build a fully custom guest-facing app or web experience using PAR's infrastructure?

Yes. PAR provides developer-accessible APIs that let your team (or a third-party agency) embed loyalty, offers, and guest data into any front-end you build. You own the experience layer; PAR powers the logic underneath.

Which channels does the Digital Experience solution cover?

Web, mobile app, Apple and Google Wallet, kiosk, and any custom front-end built on PAR’s APIs. Loyalty Pay extends that to counter, drive-thru, and phone orders. The goal is that no matter where a guest shows up, they can identify themselves and engage with your program.

Featured Resources

Schedule a Demo Today

See firsthand how PAR restaurant engagement software can help you create connected, intuitive guest experience across every digital channel.