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Taco Bell is thriving with Gen Z. Its CEO says that’s no accident.

As much of the fast-food industry grapples with cautious consumers and slowing traffic, Taco Bell has managed to stand out with younger diners. The Mexican chain’s parent company, Yum! Brands, reported earlier this month that Taco Bell delivered 7% same-store sales growth in the fourth quarter, fueled in part by transaction gains that skewed especially […]

How AI is transforming loyalty and customer engagement

In this episode of “At Your Convenience,”CSP’s Vice President of Content Strategy Abbey Lewis talks with Jake Kiser, retail general manager at PAR Retail, about how artificial intelligence is reshaping loyalty and customer engagement. Kaiser explains why embedding AI into systems—not bolting it on—is critical for delivering real value. He emphasizes the importance of setting […]

Jack’s Family Restaurants deepens technology tie-up with PAR

Jack’s Family Restaurants has extended its collaboration with foodservice technology company PAR Technology to upgrade digital capabilities and streamline operations across its locations in the US. The quick-service chain, which runs around 300 outlets, will roll out a suite of PAR systems, including PAR POS, PAR Pay and the PAR hardware range. The deployment is […]