How AI is transforming loyalty and customer engagement
In this episode of “At Your Convenience,”CSP’s Vice President of Content Strategy Abbey Lewis talks with Jake Kiser, retail general manager at PAR Retail, about how artificial intelligence is reshaping loyalty and customer engagement. Kaiser explains why embedding AI into systems—not bolting it on—is critical for delivering real value. He emphasizes the importance of setting […]
Jack’s Family Restaurants deepens technology tie-up with PAR
Jack’s Family Restaurants has extended its collaboration with foodservice technology company PAR Technology to upgrade digital capabilities and streamline operations across its locations in the US. The quick-service chain, which runs around 300 outlets, will roll out a suite of PAR systems, including PAR POS, PAR Pay and the PAR hardware range. The deployment is […]
PAR acquires Identity Resolution platform from Bridg
PAR acquired Bridg’s identity resolution platform to help c-stores, restaurants, and CPG brands connect anonymous transactions to real customer profiles.
PAR Technology to Acquire Bridg, Bringing Loyalty and Non‑Loyalty Data Together for Smarter Retail and Restaurant Activation
PAR acquires Bridg to combine loyalty and non-loyalty transaction data—giving restaurants and retailers visibility into nearly all of their customers.
Loyalty Must Offer Real-Time Value to Survive Menu Sticker Shock
PAR data shows nearly 70% of diners maintain loyalty program usage during uncertainty—but discounts alone won’t win them back. Read the full analysis.
PAR Technology’s Coach AI Wins the 2026 BIG Innovation Award in the Food Innovation Category
Coach AI, powered by PAR Intelligence, wins the 2026 BIG Innovation Award in the Food Innovation category for operationalizing AI in restaurant management.
Papa Johns partners with PAR Technology for POS, OPS transformation
Papa Johns selects PAR POS and PAR OPS to unify front-of-house, make-line, and above-restaurant management on one platform built for scale and reliability.
The New Year’s Resolutions That the Boss Has Kept
Six top executives break down why they were able to stick with certain promises they made to themselves Welcome to the CEO Diet, a monthly series in Bloomberg Businessweek in which executives from around the world tell us how they manage their time in and out of the office. Among the topics they’ve discussed: their […]
