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Loyalty Programs in today’s Cost-Conscious Dining Landscape
Report

Loyalty Programs in today’s Cost-Conscious Dining Landscape

Discounts alone won’t cut it anymore. Diners are demanding more—more value, more convenience, and smarter engagement. At the same time, personalization matters, but only when it feels right.

Economic pressures have changed how guests interact with loyalty programs, and the competition for their attention has never been fiercer. Brands that deliver tangible value and frictionless experiences will earn a spot in the limited set of programs consumers actively manage. But what does “value” really mean today? And how far can personalization go before it feels intrusive?

Our latest research uncovers the strategies winning in a tighter economy and explores how brands can balance personalization with privacy to earn lasting loyalty.

Download the full report and discover:

  • What’s driving loyalty in a cost-conscious market
  • Why personalization works—and where it crosses the line
  • How to stand out in a crowded loyalty landscape

 

Ready to see what’s next?

 

Tiffany Disher, General Manager, MENU North America

Tiffany Disher

General Manager, MENU North America

Tiffany Disher, General Manager, MENU North America, an omni-channel ordering solution to futureproof restaurant’s growing digital sales needs. Before taking on this new role in January 2023, she was an integral part of Punchh’s growth story. She has advised hundreds of customers over the past eight years on their loyalty strategies both from a base program standpoint as well as ongoing marketing strategies. Before Punchh, Tiffany worked for Schlotzsky’s where she supported the brand marketing team by leading loyalty, eClub, R&D, Franchise advisory council and marketing analytics. Tiffany has her Bachelor’s of Science in Economics from University of Oregon and Master’s in Business with a specialty in Marketing from Baylor University. An avid golfer, hiker and mom of two small children, Tiffany spends her limited free time entering into baking competitions.