Consumers are increasingly fed up with tipping.
This year, 60% said they are tired of tipping for services at different establishments, up from 53% last year, according to a Popmenu survey of 1,000 U.S. consumers conducted in early September. Roughly 61% of consumers said they feel pressured to tip and many say they’ve tipped when they feel it wasn’t warranted.
“The continued squeeze on consumer bank accounts is impacting restaurants and other industries that are heavily reliant on tips,” Brendan Sweeney, CEO and co-founder of Popmenu, said in a statement. “Not only are they dealing with heightened competition for guests, they have to work even harder for the tips that account for the majority of [employee] income.”
