Recognizing data’s value for restaurants’ growth strategies
Josh Schoonmaker of PAR Technology elaborates on his FSTEC presentation, highlighting the value of data for engaging with restaurant guests, optimizing loyalty programs, and leveraging artificial intelligence. Watch for more advice on dealing with the foodservice industry’s challenges around data strategy, such as integrating tech stacks and resolving customer identity while enabling more digital-ordering channels. […]
Bridg Strengthens Identity Graph
Bridg, a PAR Technology company, has enhanced its identity resolution platform with rebuilt identity graph, advanced matching capabilities, and a modernized data foundation behind PAR Intelligence, PAR’s agentic intelligence layer. Its multi-source graph contains 255 million verified U.S. consumer identities, representing more than 90 percent of the U.S. adult population. Bridg helps connect anonymous transactions […]
Tech Tracker: xtraCHEF founders launch a new venture
PAR looks to ID more customers The POS provider launched Guest360, a new product designed to help restaurants identify customers that are not part of a loyalty program. Most restaurant transactions come from non-loyalty members at the counter, drive-thru, or kiosk. Guest360 allows restaurants to create profiles for those anonymous customers using a technology it […]
Restaurant tech confronts a tough market
Last week’s FSTEC conference was a bit of a reality check for restaurants. Data shared at the event showed that traffic remains weak, profits are shrinking, menu price inflation is rising again, and U.S. population growth is slowing, among other concerns. It’s tough out there, to say the least. But it might be even tougher […]
Convenience Weekly S2/E39: Retailers Sell Off Pieces of Their Businesses. Onvo Chases a Viral Trend. Two Key Demographics Looking for Value.
Convenience retailing news, issues and opinions. Plus, how is EV charging changing the convenience retail experience? Go to the episode
How Franchises Can Close the Profitability Gap with Agentic AI
Within the same restaurant brand, the top locations can earn 6.4 times the profit of the worst performers. Similar disparities occur with franchises across different industries. That number gets attention, but it doesn’t tell why the profitability gap exists in the first place. Two stores under the same brand can perform differently for dozens of […]
The insider’s guide to FS/TEC 2026
More than 600 operators and 650 vendors will gather at the Gaylord Texan Resort for three days of educational sessions, networking events, a tech marketplace, and, as if that’s not enough, puppies. The proceedings will have a little extra oomph this year: FS/TEC is turning 30, and it has a few special tricks up its […]
How technology is powering Papa Johns’ turnaround
The QSR pizza segment is in trouble. The advent of third-party delivery eroded the segment’s traditional advantage in the channel, and QSR competitors have modernized their digital infrastructure. All three of the major pizza chains for which quarterly sales figures are available have either missed sales growth projections or seen significant erosion in recent quarters. […]
