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Delivery Operations Management for Restaurants
Enhance Your Restaurant's Delivery Operations with Dispatch
Save time, improve operations & increase the number of fulfilled orders by managing orders, routes and drivers from a single place
Simplify your last-mile delivery management
The easy-to-use interface gives you a possibility to plan routes, assign orders, and manage drivers. With visual representation on maps, you’ll spend less time keeping track of your deliveries – helping you save valuable resources for your restaurant.
Customer-focused order journey
Own your customer relationship by providing them with more visibility into their deliveries.
- Promise flow
Give accurate delivery promises about customers’ order status, estimated delivery time, and other important updates. - Delivery tracking
Allow customers to track drivers directly from their mobile
Streamlined processes for your drivers
An integrated driver’s app eliminates common driver problems such as unclear delivery addresses, or inability to connect with customers. All the relevant information is available to them, synced in real time.
Own fleet and third-party delivery service providers
Choose your dispatching approach—through your own drivers, delivery service providers (DSPs), or both. This flexibility allows you to select a preferred DSP based on cost or speed.
Hassle-free fulfillment of orders from any interface
Manage fulfillment of orders from your own branded channels and third-party aggregators.
Stop-by-stop driver path visibility
A visually presented driver path with real-time driver tracking and automated route planning help to optimize your resources for multiple deliveries and in peak hours.
Automatically Assign Orders for Dispatching
Based on an intelligent algorithm, your orders are automatically assigned to the most suitable driver from your own fleet or a DSP. Additionally, our custom solution fires orders for preparation "just in time," ensuring that drivers arrive exactly when the food is ready for pickup.
Key Benefits
Central management of all ordering channels
Integrated driver app with all order details
Automated or manual order assignment
Delivery tracking available for your customers
Smart triggers to keep food preparation in sync with driver’s arrival
All functionalities available through developer-friendly API
Grow your delivery capacity with ease
Already integrated with some of the largest delivery service providers worldwide. This way you can make sure that even in peak hours you have enough drivers available & all orders are fulfilled in time.
