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2023 QSR Operational Index
Handbook
2023 QSR Operational Index

The most anticipated annual QSR report is HERE!

Download the 2023 QSR Operational Index today and get a deeper understanding of 2023:

  • Sales and customer experience
  • Food and labor costs
  • Employee turnover and wage trends
  • NEW: Delivery sales + transactions, guest checks by daypart + delivery losses
  • Key loss metrics

The 2023 QSR Operational Index is packed with:

  • Data + trends: Key QSR performance indicators from sales to delivery to labor
  • Insights: Practical tips backed by data from industry experts
  • Maps: View data at-a-glance by state to compare metrics and markets across the US

What is the QSR Operational Index?
The QSR Operational Index contains information and data that is essential for anyone in the QSR industry, packed with metrics spanning all critical aspects of restaurant operations: Sales and customer experience, food and labor costs, employee turnover and wage trends, delivery sales and transaction data, and key loss metrics. The pages offer trends, insights, and practical tips for enhancing your stores’ performance.

Tiffany Disher, General Manager, MENU North America

Tiffany Disher

General Manager, MENU North America

Tiffany Disher, General Manager, MENU North America, an omni-channel ordering solution to futureproof restaurant’s growing digital sales needs. Before taking on this new role in January 2023, she was an integral part of Punchh’s growth story. She has advised hundreds of customers over the past eight years on their loyalty strategies both from a base program standpoint as well as ongoing marketing strategies. Before Punchh, Tiffany worked for Schlotzsky’s where she supported the brand marketing team by leading loyalty, eClub, R&D, Franchise advisory council and marketing analytics. Tiffany has her Bachelor’s of Science in Economics from University of Oregon and Master’s in Business with a specialty in Marketing from Baylor University. An avid golfer, hiker and mom of two small children, Tiffany spends her limited free time entering into baking competitions.