Taco Bell, KFC franchisee using AI to improve customer experience
(NewsNation) — As AI advances, some companies within the restaurant industry are eager to capitalize on the technology and integrate it into their workflows to enhance efficiency and improve customer satisfaction. Tennessee-based franchisee Charter Foods has begun implementing PAR Technology’s Insights Agent in its restaurants, giving operators a more efficient way to process data, streamline […]
Refuel Announces Loyalty Transition to PAR Technology
Charleston, SC — Refuel Operating Company, LLC (“Refuel”), a leading convenience and fuel retailer, announced this week the beginning of its transition to the PAR Retail platform, a major step in its mission to deliver meaningful value and convenience to loyal customers. The full rollout is expected by the end of 2025. From its founding, […]
Are the delivery wars over? How DoorDash’s tech upgrades signal industry-wide change
As DoorDash continues to outgrow its original function as a delivery marketplace, the company is increasingly exploring more of an end-to-end strategy. “Ultimately, they have to expand to new avenues because as a public company, you have to show your investors that you are growing in revenue and profit,” Joe Yetter, general manager at Par […]
PAR Technology launches PAR Games to revolutionize loyalty programs
PAR Technology Corporation, a provider of foodservice technology, has launched PAR Games, an interactive loyalty platform designed to boost customer engagement and loyalty. The platform transforms passive loyalty into real-time, emotional engagement, helping marketers to drive visits, capture zero-party data, and reward guests — without over-relying on discounts. The company notes that with 64% of […]
PAR Technology launches PAR Games to revolutionize loyalty programs
PAR Technology Corporation, a provider of foodservice technology, has launched PAR Games, an interactive loyalty platform designed to boost customer engagement and loyalty. The platform transforms passive loyalty into real-time, emotional engagement, helping marketers to drive visits, capture zero-party data, and reward guests — without over-relying on discounts. The company notes that with 64% of […]
PAR Technology launches AI intelligence for restaurant operations
Foodservice technology provider PAR Technology has introduced the PAR AI intelligence suite, a new embedded intelligence layer within its PAR product suite. The launch features an intelligent assistant, Insights Agent, tailored to enhance critical functions in restaurant operations, facilitating actionable insights and outcomes. This integration of AI-powered features into PAR’s core offerings, including point of […]
How a big Taco Bell franchisee is (and isn’t) using AI
Charter Foods is testing a new tool from PAR to speed up its data analysis. But the fast-food operator remains wary of AI “fluff.” When it comes to artificial intelligence, restaurant veteran John Rankin is of two minds. On one hand, said the senior director of Yum Brands franchisee Charter Foods, “there’s a lot of […]
Ozempic, AI & the Future of Restaurants with Oli Ostertag, General Manager of PAR Technology’s Operator Cloud
In this episode, Nick Portillo welcomes Oli Ostertag, General Manager at PAR Technologies Operator Cloud. Together, they dive into one of the biggest shifts shaking up the industry: the rise of appetite-suppressing drugs like Ozempic and Wegovy. With more than a quarter of Americans considering these medications, dining habits are changing fast, and restaurants are […]
