PAR and Square this week unveiled AI tools that can do things on operators’ behalf, like run marketing campaigns and draft employee schedules. They’re part of a new wave of AI aimed at supercharging productivity.
Here come the AI restaurant agents.
This week, two large restaurant tech suppliers, PAR Technology and Square, unveiled AI products that can assist operators with their business and even complete tasks on their behalf. They joined a number of other companies, like Toast and Thanx, that have launched similar tools over the past year.
They’re part of the growing field of agentic AI, or smart software that can act on its own, sometimes even without being asked. It goes a step further than generative AI, which usually involves chatbots that can answer questions or create images.
