PAR OPS™ Coach

Q: How customizable is this platform?

Highly. Operators can easily compare key performance metrics like sales, labor, food cost, guest experience, and more. Dashboards are tailored for each level of the organization, so views can be customized for each team member. We are also always open to unique client metrics requests — some of our best new features come from them!

Instantly Access, Analyze, and Act on All Your Data

PAR OPS™ Coach’s AI-driven restaurant franchise management software saves you hours formerly spent tabbing through spreadsheets trying to piece together trends. In a matter of seconds, you get instant, intelligent answers to all your questions, along with prioritized actions to take.

Trusted by the world’s leading brands.

More than 140,000 restaurant locations run on PAR.

Bring it all together to perform even better.

Engagement

Pay

Marketing & Offers

Guest Data

Ordering

Operations

Pay

Hardware & Drive-Thru

POS

Back Office

Delivery

Coach vs. Coach AI

The ideal restaurant management software for franchises.

Right now, thousands of restaurants are using Coach software to easily compare sales, staff, expenses, and guest experience metrics across all locations.

With Coach AI, the AI-powered upgrade to Coach, you also get an intelligent data analytics assistant to ask questions in everyday language and instantly receive insightful charts, KPI grids, and suggested actions.

Challenge

PAR OPS Coach

PAR OPS Coach with Coach AI

Data overload and time wasted on interpreting manual reports

Saves 2+ hours a day by automating data consolidation into one simple view.

Saves even more time by instantly summarizing key metrics and suggested actions to take.

Making sense of the data

Configurable, easy-to read dashboards display dynamic data on thresholds and KPIs.

Interprets hundreds of metrics on the operator’s behalf to speed and simplify decision-making.

Difficulty knowing how to act on data insights

Identifies which stores are within threshold so teams know where to focus their efforts.

Prioritizes the operator’s day when asked: “Where should I focus my time today and why?”

Full-Team, Multi-Unit Transparency

Intuitive KPI dashboards, cross-location visibility, and an intelligent assistant with instant answers make it easy for everyone to work toward a common goal with Coach AI.

Insight

Easy-to-read metrics pull data from multiple sources to clarify trends for sales, labor, and guest satisfaction at one, many, or all locations.

Exploration

Ask questions in plain, everyday language to dig even deeper into a metric and get clear, actionable answers.

Guidance

Your AI-powered assistant instantly surfaces the metrics that matter now, telling you what actions to take and why.

Transform your operations with Coach and Coach AI.

Here’s how the process works for you:

Key Metrics Selection
You tell us what you want to track, and we’ll configure your Coach dashboard to match.

End-to-End Support
Your PAR OPS Success Manager will be with you from initial training through ongoing support.

Fast, Easy Metrics Analysis
Dashboards display key trends instantly, enabling faster, smarter decisions without spreadsheets.

AI-Powered Interpretation
Coach AI goes one step further by instantly surfacing key insights and suggesting next steps.

Leading Operators Trust Coach AI

“Coach AI will be right there for you to help you identify and get to the root cause of what could possibly be the issue so your your operators, your area coaches, your restaurant leaders can get better at what they do–running great restaurants.”

Ken Guardino
Field Training Coach,
Tacala

“Coach has replaced the need for spreadsheets, & Coach AI is on track to replace the need for BI tools, ad-hoc reports, and custom reporting.”

John Rankin
Market Coach,
Charter Foods

Find the Right Fit for Your Business Model

PAR elevates efficiency and customer experiences across a variety of restaurant, retail, hospitality, and entertainment venues.

Frequently Asked Questions

PAR OPS Coach Frequently Asked Questions

What is PAR OPS Coach restaurant franchise management software?

PAR OPS Coach is restaurant management software for franchises to easily and effectively keep an eye on operations. Coach makes it possible to collect and analyze information from multiple sources, providing access to the data needed to make informed business decisions.

By integrating with tools operators already use, our platform makes speeds and simplifies multiple tasks and processes, freeing up more time to improve service and grow the business.

What is the primary benefit of using Coach?

At the highest level, the software’s main advantage is its ability to quickly identify the most profitable and efficiency-enhancing opportunities from massive volumes of data. Rather than digging through spreadsheets, operators get the insights they need right at their fingertips, allowing them to always know what is working, what is not, and what issues require immediate attention.

Coach collects operational data across the various business systems and presents it in a single, easy-to-read dashboard updated in real time. The software is also highly configurable, with over 150 integrations to existing QSR vendor systems that allows operators to track the metrics that matter to them most.

How customizable is this platform?

Highly. Operators can easily compare key performance metrics like sales, labor, food cost, guest experience, and more. Dashboards are tailored for each level of the organization, so views can be customized for each team member. We are also always open to unique client metrics requests — some of our best new features come from them!

What data sources are included in my dashboard?

Data sources commonly include, but are not limited to, POS, BOH, VOC, drive-thru timers, camera systems, kiosk, schedules, inventory, and third-party delivery.

How does Coach equip different roles to focus on what’s most important to them?

It is designed to support field operations by focusing on their most urgent and high priority needs first. The operations hierarchy, threshold, and outlier management features allow operators to identify their highest and lowest performances based on their sphere of control, giving the right data to the right people at the right time.

Frequently Asked Questions

Coach AI Frequently Asked Questions

Is Coach AI meant to replace people?

Absolutely not. Coach AI is designed to support, not replace, human leaders by automating manual data tasks and delivering instant insights. This lets operators focus on higher-value work like training staff and enhancing the guest experience.

Can I purchase Coach AI on its own, or do I have to be on Coach first?

Coach AI is not offered as a standalone product. It is an enhancement to the Coach module, leveraging the module’s data and functionality to deliver its intelligent AI-driven responses and recommendations. Because Coach AI depends on the underlying Coach module, it cannot be purchased separately.

We’re not computer scientists. How tech-savvy do we have to be to use Coach AI?

If you can do a Google search, you can use Coach AI. Simply ask questions in everyday language to get instant answers with charts, insights, and next steps. Plus, drag-and-drop dashboards and customizable metrics make the interface intuitive for everyone.