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3 Big Numbers: Making customers comfortable with c-store AI

Published on October 2, 2026

C-Store Dive


3 Big Numbers is a weekly column that looks at a few key details from around the c-store industry.

Artificial intelligence is finding its way into several areas of convenience store operations, from AI agents that answer questions and streamline workflows to more personalized loyalty programs and applications in delivery and ordering kiosks.

As retailers tap more AI tools, they need buy-in from customers.

A recent report from restaurant and retail tech company PAR Technology showed that 40% of shoppers and 61% of Gen Z shoppers say transparency is the best way for convenience stores to build trust in their use of AI.

In this week’s “3 Big Numbers,” we explore what PAR discovered about consumers’ views of c-store AI integrations.

Read more at C-Store Dive

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