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Taco Bell, KFC franchisee using AI to improve customer experience

Published on October 9, 2025

Taco Bell Exterior
(NewsNation) — As AI advances, some companies within the restaurant industry are eager to capitalize on the technology and integrate it into their workflows to enhance efficiency and improve customer satisfaction.

Tennessee-based franchisee Charter Foods has begun implementing PAR Technology’s Coach AI in its restaurants, giving operators a more efficient way to process data, streamline workflows and enhance the overall customer experience.

Charter Foods owns and operates over 400 fast food restaurants across nine states in the South and Northeast regions of the U.S. The restaurants include Taco Bell, Long John Silvers, KFC, Pizza Hut Express and A&W.

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