Papa Johns Thinks the Next Great Pizza Topping Is Software
Quick-service restaurants operate in a tough environment. Margins are tight, labor is scarce, and customer expectations continue to rise. For large brands, technology and digital capabilities increasingly shape how they can compete and grow. “I think data is probably our greatest resource next to our people,” Kevin Vasconi, chief digital and technology officer at Papa […]
PAR Technology Launches AI-Powered Product Suite
The unified AI intelligence layer was designed to eliminate complexity while accelerating personalization, efficiency and revenue growth. PAR Technology has announced the launch of PAR Retail Drive AI, an AI-powered product suite designed to equip c-store retailers with real-time insights, agentic automation and strategic decision-making. The full product suite is powered by PAR AI, PAR’s […]
Next-gen restaurant tech: practical, profitable, and back-of-house focused
Over the past several years, restaurant technology strategy has been largely dominated by omnichannel flexibility and customer-facing tools like loyalty programs and voice AI. Now the focus is shifting as operators build second- and third-generation tech stacks with an emphasis on efficiency, growth, and return on investment. This shift is highlighted in the 2026 Restaurant […]
PAR Technology Launches PAR Retail Drive™ AI: The Intelligence Layer Transforming Convenience and Fuel Retail
PAR Technology Launches PAR Retail Drive™ AI: The Intelligence Layer Transforming Convenience and Fuel Retail Introducing the intelligence layer built to simplify operations and strengthen customer loyalty NEW HARTFORD, N.Y. (March 3, 2026) – PAR Technology Corporation (NYSE: PAR), a leading foodservice technology provider, today announces the launch of PAR Retail Drive™ AI, an AI-powered […]
Smart loyalty: How AI and Personalization are changing the game
Adding some magic to restaurant programs Restaurant loyalty used to mean punch cards and loyalty accounts tied to mystery digits you couldn’t remember. Then came the apps, the logins, and the codes to scan. Now, the real opportunity is integrating loyalty into every guest touchpoint and using AI-powered personalization to make it feel effortless. Whether […]
Gen Z is taking over restaurant loyalty programs — and forcing brands to adapt
Gen Z isn’t just signing up for restaurant loyalty programs. They’re raising the bar for how those programs have to work. Read More at Business Insider
Taco Bell is thriving with Gen Z. Its CEO says that’s no accident.
As much of the fast-food industry grapples with cautious consumers and slowing traffic, Taco Bell has managed to stand out with younger diners. The Mexican chain’s parent company, Yum! Brands, reported earlier this month that Taco Bell delivered 7% same-store sales growth in the fourth quarter, fueled in part by transaction gains that skewed especially […]
How AI is transforming loyalty and customer engagement
In this episode of “At Your Convenience,”CSP’s Vice President of Content Strategy Abbey Lewis talks with Jake Kiser, retail general manager at PAR Retail, about how artificial intelligence is reshaping loyalty and customer engagement. Kaiser explains why embedding AI into systems—not bolting it on—is critical for delivering real value. He emphasizes the importance of setting […]
