The insider’s guide to FS/TEC 2026
More than 600 operators and 650 vendors will gather at the Gaylord Texan Resort for three days of educational sessions, networking events, a tech marketplace, and, as if that’s not enough, puppies. The proceedings will have a little extra oomph this year: FS/TEC is turning 30, and it has a few special tricks up its […]
How technology is powering Papa Johns’ turnaround
The QSR pizza segment is in trouble. The advent of third-party delivery eroded the segment’s traditional advantage in the channel, and QSR competitors have modernized their digital infrastructure. All three of the major pizza chains for which quarterly sales figures are available have either missed sales growth projections or seen significant erosion in recent quarters. […]
Inside White Castle’s digital transformation efforts
White Castle may be known for its miniature sliders, but its digital transformation plans are anything but tiny. For the past six years, the fast food burger chain has cooked up automation initiatives across its stores to help employees better serve customers. Meet Julia. Part of White Castle’s digital transformation efforts have revolved around Julia, […]
The 2026 Restaurant Tech Power List
Technology has never been more vital for restaurants. CTOs and CIOs are taking on a larger role in the C-suite, while tech vendors are becoming increasingly important partners for restaurant companies. And the digital revolution has brought all sorts of innovation to the industry. Read more at NRN
PAR Technology Launches Guest360 to Unify Restaurant Guest Data
PAR Technology Corporation announced the launch of Guest360, a new product designed to help restaurant brands understand and grow their entire guest base, not just the guests enrolled in loyalty. Built to work alongside PAR Punchh, Guest360 recognizes guests from the first transaction, connects their activity across channels, and creates unified profiles that enable more […]
PAR Technology Launches Guest360, Bringing Unified Guest Understanding to Every Restaurant Transaction
PAR Technology Launches Guest360, Bringing Unified Guest Understanding to Every Restaurant Transaction Guest360 recognizes guests from their first transaction, unifies activity across channels, and turns that understanding directly into audiences, campaigns, and measurable revenue NEW HARTFORD, N.Y. (September 1, 2026) – PAR Technology Corporation (NYSE: PAR) today announced the launch of Guest360, a new product […]
3 in 4 diners open to restaurant AI, PAR survey finds
Consumer discomfort with AI in restaurants is rapidly declining, dropping from 41% in 2025 to 27% today, according to a survey from PAR Technology Corp. The “2026 Industry Report: AI on the Diner’s Terms”, based on a June survey of 1,000 U.S. adults, indicates that nearly three in four diners are open to AI playing […]
An acquisition is not a partnership
I’ve got beef. So does Wonder. Six months after buying single-location fried chicken concept Blue Ribbon Fried Chicken, the ghost kitchen / food hall / fast food / delivery / meal kit company last valued at $9 billion bought another NYC restaurant. It’s acquiring New York City’s Salt Hanks, a wildly popular single-location sandwich shop […]
