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Why Your Restaurant’s Future Depends on a Tech-Driven Strategy

Published on October 28, 2024
By Robert Kammel

Digital transformation has completely reshaped how we serve customers and empower employees, but the stakes are higher than ever. From personalized customer experiences to unlocking operational efficiencies, technology is the fuel driving the next era of restaurant success. But the truth is that those who hesitate or cling to outdated systems will get left behind. The choices restaurants make today about their tech will determine who thrives- and who doesn’t.

Gone are the days when businesses could simply tack on point solutions as the budget allowed. Today, staying ahead means adopting a unified, flexible IT environment that gives operators the control they need to thrive. The future of restaurant success depends on streamlining processes, reducing food waste, and enhancing customer experiences—all while making the most of existing resources. And technology is the key to unlocking that potential.

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Tiffany Disher, General Manager, MENU North America

Tiffany Disher

General Manager, MENU North America

Tiffany Disher, General Manager, MENU North America, an omni-channel ordering solution to futureproof restaurant’s growing digital sales needs. Before taking on this new role in January 2023, she was an integral part of Punchh’s growth story. She has advised hundreds of customers over the past eight years on their loyalty strategies both from a base program standpoint as well as ongoing marketing strategies. Before Punchh, Tiffany worked for Schlotzsky’s where she supported the brand marketing team by leading loyalty, eClub, R&D, Franchise advisory council and marketing analytics. Tiffany has her Bachelor’s of Science in Economics from University of Oregon and Master’s in Business with a specialty in Marketing from Baylor University. An avid golfer, hiker and mom of two small children, Tiffany spends her limited free time entering into baking competitions.