We’ll say it: restaurant reporting can be a nightmare. You spend hours tabbing through spreadsheets and trying to piece together trends. It’s not insightful, it’s overwhelming.
PAR OPS Coach, now reimagined with AI, is here to save the day — delivering intelligent responses to your questions and prioritized actions to take, in seconds.
Intuitive KPI dashboards, cross-location visibility, and an intelligent assistant with instant answers make it easier than ever to get everyone working together toward a common goal. It’s also easy to assign tasks and share reports from within the platform.
Easy-to-read metrics consolidate data from multiple sources to clarify where things are trending for sales, labor, and the guest experience at one, several, or all locations.
Ask questions in natural language at any time — as if consulting an eager expert in the room — to dig even deeper into a metric and get clear, actionable answers
Your AI-powered assistant analyzes data across POS, scheduling, inventory, customer feedback, and delivery systems, then instantly surfaces only the metrics that matter now and what to do about them.
Restaurants running on PAR OPS
PAR OPS customer retention rate
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“Coach has replaced the need for spreadsheets, and Coach AI is on track to replace the need for
BI tools, ad-hoc reports, and custom reporting.”
You tell us what you want to track (sales, food cost, drive-thru times, etc.) and we configure your Coach dashboard.
Your dedicated PAR OPS Success Manager is there from initial training through ongoing support to ensure using our tools is a snap.
Consolidated, intuitive dashboards and graphics display key trends for at-a-glance review, fueling informed business decisions without wasting another second on spreadsheets.
Coach AI goes an invaluable step further by instantly surfacing key insights and suggesting prioritized next steps, fielding any follow-up question that may arise.
As one facet of our restaurant management solutions, PAR OPS Coach provides an easy and simple way for franchisees and/or franchisors to keep an eye on their operations.
On the whole, our restaurant management system gives you the ability to collect and analyze information from multiple sources, providing you with the data you need to make the most informed decisions.
Given how slim profit margins typically are for QSR franchises, it’s critical to have a streamlined platform that can simplify as many processes as possible. By integrating with tools you already use, our platform makes managing multiple aspects of your business faster and easier so you can focus on improving service and growing your operations.
One of the biggest challenges franchisees face is combing through their systems data and finding their biggest opportunities to increase profits and maximize operational efficiencies. With our powerful franchise business intelligence software, you can stop worrying about how to drill down into your data and gain the insights you need right at your fingertips—Fast!
PAR OPS Coach collects your operational data across all your various business systems and presents it to you in a single, easy-to-read dashboard that’s always being updated in real time. Say goodbye to the tedious work of updating spreadsheets — everything you need to know is available at a glance. With over 150 integrations to existing QSR vendor systems and the ability to fully configure your dashboard to your specific organizational needs. You can track the metrics that matter most to you, giving you insight into what’s working, what isn’t and what needs your immediate attention most.
Highly! With PAR OPS Coach, you can easily compare key performance metrics like sales, labor, food cost, guest experience, and more! Dashboards are tailored for each level of your organization, and you can determine what team members see. Wanting to include a unique metric? Let’s talk about it! Some of our best features come from client requests!
Data sources include, but are not limited to POS, BOH, VOC, Drive Thru Timers, camera systems, kiosk, schedules, inventory, 3rd Party delivery and more.
Coach is designed to support field operations by focusing on addressing their most urgent & high priority needs first. The operations hierarchy, threshold, and outlier management features allow operators to identify their top and worst performances based on their sphere of control – giving the right data to the right people at the right time.
Absolutely not. Coach AI is designed to support, not replace, human leaders by automating manual data tasks and delivering instant insights. This lets operators focus on higher-value work like training staff and enhancing the guest experience.
Coach AI is not offered as a standalone product. It is an enhancement to the Coach module, leveraging the module’s data and functionality to deliver its intelligent AI-driven responses and recommendations. Because Coach AI depends on the underlying Coach module, it cannot be purchased separately.
If you can do a Google search, you can use Coach AI. Simply ask questions in everyday language to get instant answers with charts, insights, and next steps. Plus, drag-and-drop dashboards and customizable metrics make the interface intuitive for everyone.
Tiffany Disher, General Manager, MENU North America, an omni-channel ordering solution to futureproof restaurant’s growing digital sales needs. Before taking on this new role in January 2023, she was an integral part of Punchh’s growth story. She has advised hundreds of customers over the past eight years on their loyalty strategies both from a base program standpoint as well as ongoing marketing strategies. Before Punchh, Tiffany worked for Schlotzsky’s where she supported the brand marketing team by leading loyalty, eClub, R&D, Franchise advisory council and marketing analytics. Tiffany has her Bachelor’s of Science in Economics from University of Oregon and Master’s in Business with a specialty in Marketing from Baylor University. An avid golfer, hiker and mom of two small children, Tiffany spends her limited free time entering into baking competitions.
