Introducing the 2023 Smart Decision Guide™ to Restaurant Management and POS Systems, a new report produced by Starfleet Research providing a roadmap for success in purchasing and utilizing next-generation restaurant management and point-of-sale (POS) systems.

The restaurant management and POS systems landscape has seen significant advancements in platform capabilities to address many of the challenges currently facing the industry and that equip operators with the tools they need moving forward. This guide provides the necessary buying considerations, must-ask questions and key recommendations for restaurants looking to invest further in a restaurant management and POS system.

The 2023 Smart Decision Guide also includes findings from a survey of more than 300 restaurant IT decision-makers. A few key takeaways from the research include:

• 46% of respondents said the pandemic accelerated investment in new technologies over the past year while 33% said it delayed new investments.
• 77% of quick service and fast casual restaurant respondents cite “significant” or “dramatic” improvement from upgrading their restaurant management and POS system.
• 87% of full-service restaurant respondents cite “significant” or “dramatic” improvement.
• 97% of restaurant operators say reducing food waste is an “important” or “very important” success factor.