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Don’t Let Your POS Drive <br>Guest Churn
Solution Brief
Don’t Let Your POS Drive
Guest Churn
Keep pace with evolving customer expectations
and scale your brand in 2024

Today, brands are challenged to meet guests’ expectations for flexible payment options, diversified ordering and fulfillment methods such as online orders, drive-thru service, self-service kiosks, and locker pickups, along with personalized interactions.

As restaurants grow and diversify, their POS systems must keep pace, handling increased transactions and complexity without compromising on performance. Yet, many wrestle with system instability, downtime, and failures, notably during high-demand hours. The potential fallout from these issues is significant – it triggers immediate loss in sales and can discourage customer loyalty, putting future earnings at risk.

Brands interested in scaling need agile, reliable POS solutions capable of swiftly embracing and integrating new systems. Check out the “Top 5 Reasons Your Existing POS is a Recipe for Guest Churn” to learn more about:

  • The biggest challenges legacy POS systems create
  • Modern must-have restaurant POS features and capabilities
  • What the right POS can accomplish for your brand


Tiffany Disher, General Manager, MENU North America

Tiffany Disher

General Manager, MENU North America

Tiffany Disher, General Manager, MENU North America, an omni-channel ordering solution to futureproof restaurant’s growing digital sales needs. Before taking on this new role in January 2023, she was an integral part of Punchh’s growth story. She has advised hundreds of customers over the past eight years on their loyalty strategies both from a base program standpoint as well as ongoing marketing strategies. Before Punchh, Tiffany worked for Schlotzsky’s where she supported the brand marketing team by leading loyalty, eClub, R&D, Franchise advisory council and marketing analytics. Tiffany has her Bachelor’s of Science in Economics from University of Oregon and Master’s in Business with a specialty in Marketing from Baylor University. An avid golfer, hiker and mom of two small children, Tiffany spends her limited free time entering into baking competitions.