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How to properly close your stores with eRestaurant (and avoid show stoppers)

Published on October 15, 2017
By PAR Team

From ensuring food safety carry-over procedures are followed to securing the financial and administrative side of the business, the closing restaurant manager and crew team have a number of additional responsibilities to ensure the restaurant is properly closed and ready for the next day.

One additional (and extremely important) responsibility for closing managers is to properly close out eRestaurant BOH. When eRestaurant isn’t closed out properly, you’ll receive a “show stopper” error message and you won’t receive any of the Delaget reports you need to run a smarter operation.

Follow the steps below to properly close cash, inventory, and payroll in eRestaurant so you can get the reports you need and avoid these time-consuming show stoppers.

1) Close cash office

A. Poll and close all registers

  1. Click “poll registers”
  2. Double click the drawer you wish to close
  3. Click “count”
  4. Enter your deposit for that drawer
  5. Click “ok” and close

2) Close inventory

A. Print the count sheet

  1. Click “food”
  2. Click “inventory”
  3. Click “current date”
  4. Click “action”
  5. Click “generate count sheet”

B. Count inventory

C. Enter inventory

  1. Click “food”
  2. Click “inventory”
  3. Click “current date”
  4. Click inventory line item
  5. Enter the counts (hit tab between item quantities)
  6. Click the floppy disk on top left corner
  7. Click “save”

D. Post inventory

  1. Click “post”
  2. A warning message may or may not appear. If the message doesn’t appear, go to “c”. If the warning message does appear.
    1. Click “ok”
    2. Click the “warning message” tab
    3. Read the warning messages and verify that your counts are correct for those items
    4. Click “post” again
  3. A message will appear asking if you want to post inventory at the ICOS percent that you’re at
  4. Click “ok”
  5. Note: Review the Troubleshooting Job Aid on the eRestaurant page on MyTacoBell for steps to troubleshoot ICOS. Additionally, review the eRestaurant User Guide Inventory Section for information regarding inventory.e your store

3. Close payroll

  1. Ensure all punch edits are adjusted on the POS on the same business day. Manual punches should only be done on the next business day.
  2. Any mismatched punches should be reviewed and resolved.
  3. Break Ins/Outs are entered on the POS.
  4. Review the Troubleshooting Job Aid on the eRestaurant page on MyTacoBell for steps to troubleshoot ICOS.
  5. Review the eRestaurant User Guide Timekeeping Section for information regarding timekeeping.

s with eRestaurant (and avoid show stoppers)

Tiffany Disher, General Manager, MENU North America

Tiffany Disher

General Manager, MENU North America

Tiffany Disher, General Manager, MENU North America, an omni-channel ordering solution to futureproof restaurant’s growing digital sales needs. Before taking on this new role in January 2023, she was an integral part of Punchh’s growth story. She has advised hundreds of customers over the past eight years on their loyalty strategies both from a base program standpoint as well as ongoing marketing strategies. Before Punchh, Tiffany worked for Schlotzsky’s where she supported the brand marketing team by leading loyalty, eClub, R&D, Franchise advisory council and marketing analytics. Tiffany has her Bachelor’s of Science in Economics from University of Oregon and Master’s in Business with a specialty in Marketing from Baylor University. An avid golfer, hiker and mom of two small children, Tiffany spends her limited free time entering into baking competitions.