PAR Engagement
Turn Guest Engagement
into Revenue
into Revenue
Disconnected tools are a thing of the past. PAR Engagement delivers a unified, intelligent suite of tools that help restaurants move faster, connect deeper, and lead the market.
The Future of Engagement is Here
The next era of guest engagement isn’t coming, it’s already here. Restaurants today need more than separate tools. They need a connected, effortless experience that drives outcomes across every touchpoint. With PAR Engagement, you’re not just keeping up. You’re setting the pace.
The PAR Engagement Flywheel Where Every Interaction Builds Momentum
Every part of PAR Engagement works together to keep guests coming back. From using their first offer in an online order to lifelong loyalty, it’s a continuous cycle that turns touchpoints into growth and moments into meaningful results
The PAR Engagement Flywheel
See how it all connects
PAR Engagement is built to work as a continuous growth engine—where every guest interaction fuels the next. From discovery to conversion to long-term loyalty, each piece of the flywheel drives the next for smarter engagement, stronger relationships, and real business outcomes.
- Why Brands
Choose PAR
Partnering with PAR means more than just adopting new technology. It means joining a connected platform built for results. With unified solutions across loyalty, operations, and data, we help you eliminate friction, connect your tools, and accelerate performance.
- Flexible APIs
Our robust, developer-friendly APIs empower you to design the guest experience your brand needs. Whether enhancing existing systems or building from scratch, you’ll stay nimble, future-ready, and fully in control.
- Strategic Partnership, Not Just Support
Our relationship doesn’t stop at go-live. We provide personalized onboarding, proactive consulting, and continuous enablement to ensure you’re getting the most from your investment, every step of the way.
Proven Impact from Industry Leaders
Discover how top restaurant brands are transforming loyalty, marketing, and digital experiences with our platform. See the real-world outcomes—from increased guest retention to higher check sizes—driven by smarter engagement and innovation.
Proven Impact from Industry Leaders
Discover how top restaurant brands are transforming loyalty, marketing, and digital experiences with our platform. See the real-world outcomes—from increased guest retention to higher check sizes—driven by smarter engagement and innovation.
“We’re improving customer experience and engagement without losing our identity. That’s what this partnership has delivered.”
Heather BoggsChief Marketing Officer, Beef ‘O’ Brady’s 
What is PAR Engagement?
PAR Engagement is our expanded guest engagement suite that unifies loyalty, offers, ordering, and guest data into one seamless suite of tools. It’s designed to help brands create smarter, more personalized interactions across every touchpoint.
Why is this change happening now?
We’re bringing our engagement solutions together to create a more seamless, integrated experience for our customers. This move reflects our continued investment in innovation and our commitment to delivering smarter, connected technologies that drive better results.
Is Punchh going away?
No, Punchh isn’t going away. In fact, it’s still the loyalty engine powering your programs. With the launch of PAR Engagement, Punchh Loyalty becomes part of a larger guest engagement suite—but its core capabilities remain fully intact.
You’ll still have access to everything you rely on today: advanced earning and redemption rules, membership tiers, referral rewards, and more. Punchh now focuses specifically on loyalty logic—helping you manage points, tiers, and benefits while giving you full control over fraud, liability, and program flexibility.
Will I still be using the Punchh platform, or is there a new product/interface I need to learn?
You’ll continue to use the same Punchh interface and login. Over time, you may see enhancements and expanded navigation options as we bring the broader PAR Engagement suite together. As we move forward you will see different module divisions within the admin panel.
Do I need to do anything as a current Punchh and/or Ordering customer?
No action is required. Your existing platform access, data, and campaigns will continue to operate as usual. Any future changes or enhancements will be communicated by your CSM or our product team.
What does this mean for my existing Punchh and/or Ordering products?
There are no immediate changes to how you use our product. What you are going to see is…. You can continue using your existing products as-is. New features and modules are add-ons and optional.
Can I still use Punchh loyalty and/or Ordering without adopting the full PAR Engagement suite?
Yes. Most customers using Punchh Loyalty today also leverage our Marketing & Offers and Guest Data capabilities. Moving forward, PAR Engagement is becoming more modular, giving you the flexibility to choose what’s right for your brand. You can continue using Punchh Loyalty and/or Ordering on its own or expand into other areas like ordering whenever it makes sense for your strategy.
What happens to my current Punchh and/or Ordering contract and services? Is pricing changing?
Your current contract, pricing, and services remain unchanged as a result of the PAR Engagement rebrand. There are no pricing increases tied directly to this shift. If you choose to add new PAR Engagement modules or functionality, we’ll work with you to scope those additions separately based on your business needs. All existing contracts will continue as-is until their natural renewal period.
Is this change going to disrupt my current programs or campaigns?
Not at all. Your campaigns, configurations, and integrations remain intact and uninterrupted.
Will I have the same support and services team?
Yes. Your current teams remain the same, and we’re committed to supporting you with the same level of service and expertise.
What new capabilities does PAR Engagement offer today?
Examples include the App-less Experience, new AI Tools including Smart Upsell, Analytics Assistant, A redesigned PAR Wallet, and new ordering innovations like catering and group ordering. You’ll continue to see new capabilities released throughout the year.
How do I take advantage of the full suite if I’m interested in expanding beyond loyalty?
Let your Customer Success or Account Management teams know! We’ll help you map a strategy and roadmap for rolling out additional modules based on your existing tech stack and business goals then help you determine what PAR Engagement products are right for you.
Will my guests notice this change?
No. The rebranding is internal to our platform and services. Your customers’ experience with your brand and app remains unchanged unless you choose to adopt new capabilities that enhance their journey.
What new features are planned for later this year and beyond?
We’ll continue releasing features like more advanced AI personalization, expanded gamification and guest identity services, and enhanced ordering experiences.
How do I stay informed about updates or feature launches related to PAR Engagement?
Our product roadmap is published quarterly and will be available on LearnUpon for easy access. We also share updates through product webinars, user groups, and direct communications from your PAR Engagement team—so you’ll always be in the loop on what’s coming next.
Who can I talk to if I have questions about how this affects my brand specifically?
Your Customer Success Manager or Account Team can walk you through the changes or answer any questions you may have to ensure you’re set up for success!
Explore What’s Possible
Schedule a demo and see how PAR Engagement can integrate into your business.
