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The 2025 Crystal Ball for Restaurant Tech: It Doesn’t End with AI

Published on December 6, 2024
By PAR Team

In what’s now become an annual tradition at QSR, we asked our Digital Disruptors a straightforward question with no straight-line answers: What do you think is the next big tech trend nobody is talking about today?

The big shift coming is that the market can’t sustain an ever-growing list of tech vendors anymore. Franchisees and corporate operators simply won’t keep paying for more and more vendors, especially with rising costs elsewhere with labor and food. The complexity is overwhelming for employees, and it’s expensive to manage. The next trend is vendor consolidation, where restaurants will look to fewer tech providers that offer broader solutions, simplifying operations and cutting costs. Brands are going to demand tech that is extensible and readily integrates more of their needs—streamlining vendor relationships, reducing complexity, and delivering real results.

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Tiffany Disher, General Manager, MENU North America

Tiffany Disher

General Manager, MENU North America

Tiffany Disher, General Manager, MENU North America, an omni-channel ordering solution to futureproof restaurant’s growing digital sales needs. Before taking on this new role in January 2023, she was an integral part of Punchh’s growth story. She has advised hundreds of customers over the past eight years on their loyalty strategies both from a base program standpoint as well as ongoing marketing strategies. Before Punchh, Tiffany worked for Schlotzsky’s where she supported the brand marketing team by leading loyalty, eClub, R&D, Franchise advisory council and marketing analytics. Tiffany has her Bachelor’s of Science in Economics from University of Oregon and Master’s in Business with a specialty in Marketing from Baylor University. An avid golfer, hiker and mom of two small children, Tiffany spends her limited free time entering into baking competitions.