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Top 200 Playbook: The ultimate guide on achieving operational success for restaurant operators of every size
Guide
Top 200 Playbook: The ultimate guide on achieving operational success for restaurant operators of every size

We can’t get enough of the Franchise Times Restaurant 200 list–The “why” is simple: It ranks thriving restaurant operators (often family-run) and offers insights into the competitive Quick Service Restaurant (QSR) landscape. But what can we learn from this list?

This playbook contains insights from HAZA Foods CEO Ali Dhanani, Charter Foods Senior Director of Operations John Rankin, Border Foods President Aaron Engler, and Ampex Brands CFO Eric Easton.

Download to get your hands-on tips and tricks for:

  • Cultivating operational excellence through culture, KPIs, and communication
  • Evaluating new restaurant technology like a Top 200 operator
  • Curating a culture that retains and attracts talent
  • Selecting and strategizing where and who to franchise with
Tiffany Disher, General Manager, MENU North America

Tiffany Disher

General Manager, MENU North America

Tiffany Disher, General Manager, MENU North America, an omni-channel ordering solution to futureproof restaurant’s growing digital sales needs. Before taking on this new role in January 2023, she was an integral part of Punchh’s growth story. She has advised hundreds of customers over the past eight years on their loyalty strategies both from a base program standpoint as well as ongoing marketing strategies. Before Punchh, Tiffany worked for Schlotzsky’s where she supported the brand marketing team by leading loyalty, eClub, R&D, Franchise advisory council and marketing analytics. Tiffany has her Bachelor’s of Science in Economics from University of Oregon and Master’s in Business with a specialty in Marketing from Baylor University. An avid golfer, hiker and mom of two small children, Tiffany spends her limited free time entering into baking competitions.