From rapid repair and support to loyalty-driving engagement solutions, PAR brings a deep bench of operational experts into your ecosystem — empowering your team to move faster, reduce friction and stay focused on what matters most.
At PAR, we believe that exceptional restaurant performance requires more than great technology. It requires hands-on operational support to make the most of every investment, accelerate execution and amplify growth. That’s why we offer three integrated service suites designed to reduce internal burden while driving consistent, measurable outcomes.
Back-office, POS and IT system management that removes administrative friction and improves day-to-day execution.
Loyalty program support, technical services and data intelligence that amplify guest engagement and growth.
Reliable hardware repair and support services that keep your tech running.
PAR services aren’t an add-on — our service professionals work as an extension of your IT systems and internal team. PAR Services power performance by bringing together deep restaurant expertise, a scalable delivery infrastructure and a comprehensive service suite that supports restaurants in all the areas that slow them down.
Our services are embedded directly into the PAR ecosystem to ensure clean handoffs, fewer gaps and faster execution across your entire technology stack.
Our services are delivered by former operators, technicians and strategists who have worked in the restaurant industry and operate with the urgency your teams expect.
Whether you’re managing 10 stores or 3,000, our services flex with you. Start with a single priority — like menu execution or guest services — and expand as your needs grow.
We don’t just collect data — we help your restaurant use it. From POS performance to loyalty engagement and inventory reporting, our teams translate metrics into clear actions.
Launch faster. Fix issues quicker. Offload menu updates, system maintenance and loyalty deployment to teams that get it done right — without overloading your in-house staff.
We measure ourselves the way you do — by outcomes. From rapid response times to standout customer feedback, the results tell the story.
of support requests responded to in <2 hours
of tickets resolved the same day
restaurant brands onboarded and supported
“PAR Punchh’s Guest Services has been an invaluable resource for managing our customer care as it relates to Church’s Real Rewards™. Their team helps us address loyalty-related inquiries quickly and efficiently.”
— Jessica Wu-McConnell, VP of Digital and Loyalty, Church’s Texas Chicken®
Operator Cloud Services are designed for restaurant operations teams who need help managing their POS menu database, inventory systems, vendor updates, IT performance and user permissions. These services reduce the administrative burden on managers while improving consistency and speed across locations.
Engagement Cloud Services, delivered via PAR Punchh®, support marketing and loyalty teams. These services help you design and launch loyalty programs, execute promotions using technical configuration specialists, provide branded guest support and gain analytics insights across locations.
Hardware Services delivers nationwide repair and exchange solutions that keep restaurants moving. These reliable solutions include Advance Exchange Services, drive-thru repair services and field services that ensure your tech stays in top shape.
Yes. PAR Services are modular and integrate directly with your existing solutions. You don’t need to rip and replace your systems. Instead, we extend your internal capabilities — whether you need help with POS system repairs, menu updates, loyalty onboarding, analytics or proactive technology maintenance.
Our services are trusted by 300+ brands across fast casual, QSR and enterprise franchise groups. Whether you’re operating 10 units or 3,000, PAR Services can be tailored to your needs — from remote IT system monitoring to loyalty strategy and guest services.
They’re fully modular. Start with what you need today — like menu management or IT repairs — and expand services as your operation or brand grows.
Yes. We manage antivirus scanning, application control, Windows patching and user permission audits. These services help brands meet internal security standards and maintain PCI compliance for their POS and loyalty systems.
Tiffany Disher, General Manager, MENU North America, an omni-channel ordering solution to futureproof restaurant’s growing digital sales needs. Before taking on this new role in January 2023, she was an integral part of Punchh’s growth story. She has advised hundreds of customers over the past eight years on their loyalty strategies both from a base program standpoint as well as ongoing marketing strategies. Before Punchh, Tiffany worked for Schlotzsky’s where she supported the brand marketing team by leading loyalty, eClub, R&D, Franchise advisory council and marketing analytics. Tiffany has her Bachelor’s of Science in Economics from University of Oregon and Master’s in Business with a specialty in Marketing from Baylor University. An avid golfer, hiker and mom of two small children, Tiffany spends her limited free time entering into baking competitions.
