Search PAR

Case Study

A Recipe for Success:
How PAR POS Fueled Miami Grill’s Innovation, Stability, and Productivity

From its humble beginnings as a small sub-shop in Key West, Florida, in 1980, Miami Grill has quickly grown into a thriving brand with 31 locations across Florida, Nevada, and South Carolina. As the brand scaled, it faced operational demands that required new technology that could keep up. To support its continued growth and deliver a more connected guest experience, Miami Grill turned to PAR POS and PAR Pay for a reliable, flexible platform designed to scale with the brand.

In this case study, discover how Miami Grill:

  • Built a scalable, future-ready tech stack to support long-term growth
  • Streamlined day-to-day operations and elevated guest experiences through seamless third-party integrations
  • Maintained business continuity during widespread outages thanks to unmatched system reliability
  • Strengthened payment security and reduced risk with customizable user roles and detailed reporting
Miami Grill Quote

Featured Resources

Tiffany Disher, General Manager, MENU North America

Tiffany Disher

General Manager, MENU North America

Tiffany Disher, General Manager, MENU North America, an omni-channel ordering solution to futureproof restaurant’s growing digital sales needs. Before taking on this new role in January 2023, she was an integral part of Punchh’s growth story. She has advised hundreds of customers over the past eight years on their loyalty strategies both from a base program standpoint as well as ongoing marketing strategies. Before Punchh, Tiffany worked for Schlotzsky’s where she supported the brand marketing team by leading loyalty, eClub, R&D, Franchise advisory council and marketing analytics. Tiffany has her Bachelor’s of Science in Economics from University of Oregon and Master’s in Business with a specialty in Marketing from Baylor University. An avid golfer, hiker and mom of two small children, Tiffany spends her limited free time entering into baking competitions.