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Case Study

How Chicken Express Streamlined Operations with PAR

Discover how one franchise group eliminated downtime, improved order accuracy, and simplified reporting — all with one trusted tech stack.

Joe Schneider’s Chicken Express locations serve over 450 guests a day — and every second counts. This case study shows how PAR POS and PAR Pay, and 24/7 Hospitality helped Joe’s team ditch manual processes, reduce errors, and run smoother, smarter operations.

In this case study you’ll discover how…

  • 99.9% POS uptime keeps drive-thru lines moving and guests happy
  • Smart configurations and color-coded screens improve order accuracy
  • Integrated payments and proactive support eliminate chargebacks and tech headaches
“PAR POS can do anything you want it to do. You just have to learn how — and when you do, it saves you so much time and hassle.” Joe Schneider Chicken Express Franchisee

Featured Resources

Tiffany Disher, General Manager, MENU North America

Tiffany Disher

General Manager, MENU North America

Tiffany Disher, General Manager, MENU North America, an omni-channel ordering solution to futureproof restaurant’s growing digital sales needs. Before taking on this new role in January 2023, she was an integral part of Punchh’s growth story. She has advised hundreds of customers over the past eight years on their loyalty strategies both from a base program standpoint as well as ongoing marketing strategies. Before Punchh, Tiffany worked for Schlotzsky’s where she supported the brand marketing team by leading loyalty, eClub, R&D, Franchise advisory council and marketing analytics. Tiffany has her Bachelor’s of Science in Economics from University of Oregon and Master’s in Business with a specialty in Marketing from Baylor University. An avid golfer, hiker and mom of two small children, Tiffany spends her limited free time entering into baking competitions.