Stress less about restaurant technology maintenance with PAR Infinity™
By Brandon Solnit – PAR Technology
Maintaining an up-to-date tech stack can be a hassle for restaurant, retail, convenience, and entertainment brands. Nonetheless, this task is necessary to keep pace with the competition and customer demand as well as deliver the ideal staff and customer experience. According to a recent survey, 95% of restaurant owners say using technology improves the overall efficiency of their restaurant. However, managing outdated technology presents large up-front costs that reduce the capital for brands to grow and innovate as well as cause downtime that creates a poor guest experience which inevitably leads to lost revenue. Hospitality Technology’s 2021 Restaurant Technology Study found that the average restaurant IT budget is 2% of revenue and 54% of that budget goes to maintaining existing solutions. Restaurant, retail, convenience, and entertainment operations do not possess the technical resources, expertise, or desire to manage their technology and need solutions designed for the present but ready for the future.
Solutions like PAR Infinity™ take the stress out of technology and let brands focus on what they do best: providing customers with a great guest experience every time. This new hardware-as-a-service solution is the complete package, designed to minimize technical interruptions during operations and allow brands to focus on their guests. With the PAR Infinity portfolio, brands will be equipped with PAR Helix, PAR KDS, and PAR Services to help streamline operations, create the ideal customer experience, and futureproof their tech stack.
PAR Helix is the latest model of PAR™ Technology’s point-of-sale terminal designed to support hardware-as-a-service and to ensure nothing comes between brands and their guests. This point-of-sale terminal gives brands a permanent edge with an easily swappable compute module at its core. The swappable compute module allows for seamless in-house upgrades to make sure brands stay ahead of technology disruptions and changes. This model of PARs point-of-sale terminal comes with an onboard input/output that will meet today’s needs of brands of all varieties and features an input/output expansion hub, so brands are prepared for the future of evolving technology.
PAR Helix fits anywhere and can do just about anything needed to fully satisfy the cravings of staff and guests. Not only can Helix be adjusted to go from a standard pedestal terminal to a low-profile terminal in just a few seconds, but it is also wall and pole mountable to remove the physical barrier between staff and guests. PAR Helix is reliable, modern, and fast, constructed to meet today’s challenges with technology that is built to last.
PAR Helix and PAR KDS hardware work seamlessly to unite restaurants’ front and back-of-the-house staff. PAR kitchen display systems are designed to increase communication between chefs and serving staff, improve the overall efficiency of restaurants, and boost productivity with the press of a button. These kitchen display systems come with multiple mounting options to free up space in any place and to suit the needs of restaurants.
PAR KDS bump bars create workflows that work and have several features that help restaurants streamline operations, labor management, and rush hours. Features like a layout utility tool, dual interface, and capacitive “feather” touch help restaurants be unique and provide the best experience possible to their customers. Bump bar layouts can be configured to accommodate how brands and their staff work to maximize communication across all ordering channels. With PAR kitchen display systems, restaurants will possess all the tools needed to run a kitchen and handle even the busiest lunch rushes.
To truly make sure nothing comes between brands and their guests, PAR will act as a security blanket and be expert technicians to quickly respond to incidents that impact operations. PAR services in the Infinity portfolio include shipping, installation, help desk, depot repair, on-site field services, remote care, and disposals. With 24/7/365 help desk support, the PAR team will be there when brands need them most by quickly diagnosing and solving problems to minimize downtime and get brands back on track.
PAR covers the entire lifecycle of the technology provided and will be responsible for monitoring, managing, and resolving problems with the technology. From shipping and installation to in-field service and disposal, PAR services take a personalized approach to support brands of all shapes and sizes and make operations that much easier.
Conquer Today While Preparing for the Future
PAR Infinity is a combination of PAR hardware and services that proactively manage technology, quickly respond to incidents to minimize operational disruptions and get brands up and running. From point-of-sale terminals to kitchen display systems, PAR Infinity provides brands with the hardware and services needed to successfully operate for life!
PAR Infinity comes with everything needed to run brands of all varieties at one price. This hardware-as-a-service is an easy monthly subscription so there are no disguised upfront capital or lease program costs. To learn more about the PAR Infinity portfolio, request a demo today!